Applicable Products: Wheelchair Chargers
Issued by: Kunshan Zhengbai Mechanical&Electronical Co.,Ltd.
Effective Date: April 29, 2026
Scope: All visitors and registered users of zbcharger.com

§ 1. What Information We Collect

When you use our website, we may collect the following categories of information:

Information you actively provide: When you contact us, request a quote, or place an order, you may provide your name, company name, job title, email address, phone number, country/region, order details, and communication records.
Information automatically collected: When you browse our website, our systems may automatically collect technical information (such as IP address, browser type, operating system, access time, pages visited) and usage information (such as browsing activities and click paths) through log files, cookies, and similar technologies.

§ 2. How We Use Your Information

We use the collected information only for the following legitimate business purposes:

Process orders, arrange shipment, provide after-sales service and warranty management;
Respond to inquiries, provide quotations, and offer technical support;
Maintain, improve, and optimize our website content, functionality, and security;
Analyze website usage trends;
Comply with legal obligations or respond to legal requests;
With your consent, send you product updates and information.

We do not sell, rent, or share your personal information with any third party for their independent marketing purposes.

§ 3. Data Storage and Security

Storage Location: Your information is stored on our servers (hosted in the United States by Google Cloud Platform) and retained only as long as necessary to fulfill the purposes described above.
Security Measures: We implement industry-standard security measures (such as SSL encryption, access controls, and firewalls) to protect your information from unauthorized access, disclosure, or damage. While we strive to protect your data, please note that no internet transmission is 100% secure.

§ 4. Your Rights

Under applicable privacy laws in your jurisdiction, you may have the following rights:

Access, correct, or delete your personal information;
Restrict or object to our processing of your data;
Withdraw your consent (if processing is based on consent);
Data portability (where technically feasible).

To exercise these rights, please contact us at zb@zbcharger.com. We will respond within a reasonable time.

§ 5. Cookies and Similar Tracking Technologies

To ensure the basic functionality of our website and provide a better experience, we use cookies and similar tracking technologies. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

Strictly Necessary Cookies: Required for the website to function properly, such as supporting login and shopping cart features. Without them, you would not be able to use our website services.
Functional Cookies: These remember your choices and preferences (e.g., language) to provide a more personalized experience.
Performance & Analytics Cookies: These collect anonymous statistical information (through tools such as Google Analytics) to help us improve our website.

How to control cookies: Most browsers allow you to manage cookies. You can view, block, or delete all (or some) cookies in your browser settings. Please note that disabling strictly necessary cookies may affect your ability to use core features of our website.

§ 6. Third-Party Links

Our website may contain links to other third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of each website you visit.

§ 7. Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

§ 8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall we be liable for any direct, indirect, incidental, special, or consequential damages (including but not limited to loss of profits, data loss, or business interruption) arising out of or related to your use of or inability to use our website or any breach of this Privacy Policy.

§ 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on our website with an updated effective date. Your continued use of our website after such changes constitutes your acceptance of the revised Policy.

§ 10. Language

This Privacy Policy is drafted in the Chinese language, which shall be the sole and authoritative version for interpretation. Any translation into English or any other language is provided for reference only and shall not be legally binding. In the event of any ambiguity or inconsistency between the Chinese version and any translated version, the Chinese version shall prevail.

§ 11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: zb@zbcharger.com
Mailing Address: Kunshan, Jiangsu, China